Terms of service
Terms of Service
Overview
Welcome to ARX.
The terms “we”, “us”, and “our” refer to ARX. ARX operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) provided to you as a customer.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you should not access or use the Services.
1. Eligibility & Account Responsibility
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use the Services under your supervision.
You may be required to provide personal, billing, payment, and shipping information. You agree that all information provided is accurate, current, and complete, and you are responsible for maintaining the security of your account credentials and all activities under your account.
Accounts may not be transferred, sold, or assigned without our written consent.
2. Products & Accuracy
We make every effort to display product information, descriptions, and images accurately. However, actual colors and appearance may vary depending on device settings and screen resolution.
We do not guarantee that product appearance or quality will meet individual expectations. All product descriptions, availability, and pricing are subject to change at any time without notice.
We reserve the right to discontinue products or limit quantities at our discretion.
3. Orders & Acceptance
Placing an order constitutes an offer to purchase. ARX reserves the right to accept or decline any order at its discretion.
Orders are considered accepted only after payment has been successfully processed and confirmation has been sent. Once accepted, orders may not be cancelled or modified.
If an order is cancelled or adjusted, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Returns & Refunds Policy.
Orders are intended for personal use only and may not be purchased for resale or export.
4. Pricing & Payments
Prices are subject to change without notice. The price charged will be the price shown at checkout at the time of purchase.
Prices do not include taxes, customs duties, or import fees unless stated otherwise. You are responsible for any applicable taxes or fees imposed by your local authority.
By submitting payment information, you represent that:
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You are authorized to use the payment method
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Payment details provided are accurate
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Charges will be honored by your payment provider
5. Shipping & Delivery
Delivery times are estimates only and not guaranteed. ARX is not responsible for delays caused by carriers, customs clearance, or circumstances beyond our control.
Once an order is handed over to the carrier, risk of loss passes to the customer.
6. Intellectual Property
All content on the Services, including text, images, designs, graphics, logos, videos, and trademarks, is owned by or licensed to ARX and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorized reproduction, distribution, or use of content is prohibited without written consent.
7. Third-Party Tools & Links
Our Services may include tools or links provided by third parties. We do not control or endorse these third-party services and are not responsible for their content, accuracy, or practices.
Use of third-party tools or websites is at your own risk.
8. Relationship with Shopify
ARX is powered by Shopify Inc. However, all sales and transactions are made directly between you and ARX. Shopify is not responsible for products, payments, delivery, or disputes related to your purchase.
You expressly release Shopify and its affiliates from any claims related to transactions made through our store.
9. Feedback & Reviews
Any feedback, reviews, or content you submit grants ARX a worldwide, royalty-free license to use, reproduce, and publish such content for business and promotional purposes.
You confirm that your feedback does not violate any third-party rights or applicable laws.
10. Prohibited Use
You agree not to use the Services for unlawful purposes, to infringe intellectual property rights, to transmit malicious code, or to engage in conduct that could harm ARX, Shopify, or other users.
Violation of these Terms may result in termination of access without notice.
11. Termination
We reserve the right to suspend or terminate access to the Services at any time, without notice, for violations of these Terms.
Obligations and liabilities incurred prior to termination will survive termination.
12. Disclaimer of Warranties
The Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied, except where required by law.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
13. Limitation of Liability
To the fullest extent permitted by law, ARX shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
14. Indemnification
You agree to indemnify and hold harmless ARX, its affiliates, partners, and service providers from any claims arising from your breach of these Terms or misuse of the Services.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ARX is legally registered, without regard to conflict of law principles.
17. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated Terms.
18. Contact Information
For questions regarding these Terms, contact us at:
Trading Name: ARX
Legal Entity: DUCA FZ-LLC
Registered Address: Compass Building, Al Shohada Road,
Al Hamra Industrial Zone – FZ, Ras Al Khaimah, United Arab Emirates